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Premature E-critique?
 

I read your article in the Spring 2000 edition ("E-voting, By Gum") with interest but felt that I should correct a few misunderstandings and misconceptions which are currently in circulation with regard to so-called electronic voting.
 

Turning first of all to Goldman Sachs, any comment regarding their role in the technology due diligence process would be entirely speculative since Goldman's role was as an independent and factual systems auditor not an arbiter of which system would better suit the NAPF's strategic or commercial requirements. Any endorsement or impression of endorsement by GSAM would, therefore, be no more that PR "spin."

Turning to the substantive technical aspects of the article:
Manifest has, for the past four proxy seasons, automated the voting process as far as it is legally possible to do so. This has included producing agm/egm/class and court meeting notices in a standard format for online delivery straight to the fund manager's desktop PC, together with soft proxy ballots for each account showing the number of shares owned.

As early as 1996, Manifest's coverage has reflected our customers' portfolio requirements. A number of our funds are index trackers which requires a tremendous breadth of coverage. It is only in the past year that other services have recognized the illogical position of only voting a portion of a portfolio and so amended their coverage. For any voting service to claim that every stock quoted in the UK can be voted electronically is somewhat premature-it is, after all, up to each company to decide what it will or will not permit by way of electronic appointment. Some may elect only to accept faxes and they would be perfectly within their rights to do so.

Manifest offers Internet delivery to those who want to use it or more importantly, able to use it. For those who cannot (a large number), we have a modem-based service which is just as much online. The Internet is only one delivery mechanism; it is not a processing or management tool. The key point about any transaction processing system is that it should be secure, robust and fulfill its role efficiently and effectively.

All voting agents must vote under power of attorney-including E-vote and ADP. We cannot do otherwise-no voting agent can do otherwise-it wouldn't be legal. The law is also very clear that proxy poll votes must be received 48 hours before the meeting in order to be valid. After that time it requires physical presence at the meeting. Contrary to the suggestion in your article, VotePlus does allow votes to be amended after they have been submitted for tabulation. Even if a vote has been lodged ahead of time, our customers can still amend their intentions.

No system can permit users to "vote the stock on the screen," nor can the entire process be automated from the outset"-that would require a wholesale change in the Companies Act. Even post the E-Commerce Bill, it will not be possible to vote in the way that is suggested in your article. The UK system is built around proxy poll appointments, that is to say, in the event of a poll, the institution has appointed the chairman to cast the poll votes as indicated on the proxy form. A poll will only be called in the event that the show of hands at the meeting does not reflect the will of shareholders in total.

Votes are an essential right of share ownership. Although custodians play a crucial role as the guardians of assets, they are not the owners. Being the name on register is an administrative and legal technicality. In the UK, Manifest has pioneered the concept of giving owners the most appropriate tools for managing their proxy voting process, without the need for additional and unnecessary layers of administration. After all, the most direct route from A to B is not via P Q R and S.

Modernizing the voting system has not been easy or straightforward. Nor is the modernization process best served by articles which present a confusing, and many times technically incorrect, perspective of what is legally possible. In order to give a more rounded view, perhaps we could look forward to seeing future articles on voting focused on the practicalities, including, for example, comments from registrars?

Yours sincerely,

Sarah Wilson, Managing Director, Manifest
 

Global Custodians
Summer 2000

 

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